Q: What does the website migration service consist of? Will my website be safe?
A: When your current web hosting provider can no longer answer the necessities of your website, or when you undergo continual network downtime, or if you are forced to wait for hours for the support staff to respond to you, it may be smart to switch your hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At Mr.Dark Hosting, we realize that this can often be hard & time–consuming. That’s the reason why we’ll do all that for you at no cost!Our knowledgeable technical team reps will transfer your website content from your present provider to us. Our technicians have got broad experience with website migration and can handle everything – from an ordinary WordPress–based weblog or Joomla™ CMS–based web site, to an extremely elaborate, custom–made application.
Q: Just how long will the web site migration procedure take?
A: We try to perform all website migrations as fast as possible. Yet, we do not have a fixed time frame for website migrations. There are several elements that you have to take into account – the very size of your website and the workload of our website migration team, etc. We constantly strive to accomplish each migration in less than 48 hours. With smaller web sites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is important to me. What info do you require?
A: We will need the login information for your current web hosting provider’s Control Panel and the website’s name (domain name).
Q: My current hosting account has sensitive info inside. How can I trust you?
Q: Will my website be offline during the transfer?
A: Your website will work just like it did before with your old web hosting provider. As soon as we are done with the transfer, your web site will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will have to do is edit the NS records corresponding to your domain name. Your web site will be transferred to us with no downtime.
Q: Will my old hosting provider discover that I am leaving them?
A: Nope. We’ll never touch base with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Does it make a difference what platform my present provider is using?
A: We can transfer your site from any hosting provider or any Linux–driven hosting platform on condition that we can acquire access to the Control Panel and there’s FTP access available.The only websites that we cannot transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.