Other than having more system resources, a reason why you can get your own server and use it instead of a shared website hosting plan is that you can install and run a wide selection of software. With a shared account, you'll be able to use apps, that don't require root access and aren't set up server-side, so if you require certain software for your websites, you can't install it on a shared web server. This is not the case with a server of your own in which you are able to install anything you wish. The downside is that you may not have much experience and taking care of your own machine is more difficult that managing a shared Internet hosting account in which the service provider takes care of the majority of things. This is the reason why we offer an extra service for our server packages called Installation & Troubleshooting and you may take advantage of it any time that you encounter any problems with the management of your machine.

Installation and Troubleshooting in VPS

The upgrade comes with 1 hour of custom work on your hosting server, so in case you get any of our virtual private servers packages, you can take full advantage of this service and have our admins do a variety of tasks that you are unable to carry out yourself or you just have no time. They're able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any app that does not work adequately for some reason. You can add the upgrade to your package as frequently as you need depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade includes 30 minutes of custom work on your hosting server too, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any of the dedicated hosting which we offer at any time that you need it. In the event that you need some custom work from our admins as soon as your hosting server is set up, you could order the upgrade during the server signup procedure, or if you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your hosting server, so if you experience any issues to install a third-party piece of software or some app gives errors and does not work the way it should, our experts will be able to assist you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.