Live Chat Support in Cloud Website Hosting
As we believe that a number of situations are usually resolved when you speak to a live person, we provide a live chat service for all of our prospective and active clients. Our chat is accessible every single day and our support agents will help you with a number of questions and issues. In case you aren't our customer yet, you'll be able to learn more about our cloud website hosting plans and the web hosting platform in general so as to be certain that your web sites will run properly on our servers. If you already have an account and you've got some questions or you have any kind of problems with some of our solutions, you will be able to get in touch with us through our live chat and we can provide you with the needed information or help you troubleshoot the problem. You'll have to open a trouble ticket for certain problems that require longer time or the assistance of a system administrator, but for numerous basic troubles you'll receive help right away.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as standard with our services, so whenever you have any kind of questions regarding our Linux semi-dedicated packages, you are able to speak with our customer care team at any time regardless if you've already acquired your account or not. Generally, the chat service is for pre-sales, billing and basic questions and problems, but we can assist you with various technical questions as well. We will help you select the proper plan for your websites in case you don't have an account yet, we can respond to any billing questions or concerns you may have or we can help you with setting up your new e-mail address on your PC or smartphone - all this will be done promptly as our live chat service is online all the time, every single day. No matter when you require assistance, you can talk with a representative and save considerable time.