In the event that you have ever had a cloud website hosting account in the past or you have dealt with any other online service, you are probably aware from your own experience that for many things it is better to speak with a live person on the phone instead of exchange support tickets or emails. If you want to find out more about a particular service before you decide to buy it or in case something small-scale should be done, for instance, it will be easier and a lot faster to get it done in real time. When you're able to speak with representatives over the phone, it's very likely that you're dealing with a real website hosting provider, not a reseller. The level of support that you will get by phone differs between different providers - from common issues to expert tech support. Generally the majority of providers offer pre-sales assistance and 1st level telephone support, while more complicated tech issues are managed through email and / or tickets.

Phone Support in Cloud Website Hosting

If you choose to take advantage of one of our Linux cloud website hosting, you will be able to get in touch with our support crew over the telephone for 14 hours every day. We will help you select the proper plan for your websites because we realize that it is better to discuss such issues with a live person. In case you already have an account, we're able to assist you with any sales/billing questions as well as general issues, even with some tech matters which don't require a lot of time or escalation to an administrator since it'll be better to open a support ticket for time-consuming troubles and have all the communication in a single place. We now have phone numbers in the United States, the UK and Australia, so you will be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hours a day as a part of the support services for every single semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you will need to open a support ticket in case you come across such an issue, but for all of your billing, general or small-scale tech issues you can always call us and we will help you in a timely manner in order to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you can find out whether you can host your sites on our top-notch cloud platform or you're able to get any other general info about our semi-dedicated services. We now have local phone numbers in the United States of America, the UK and Australia as well as a worldwide number, so you can call the one which is nearer to where you are.