A 99.9% Server Uptime
The primary advantage of establishing your very own cloud website hosting platform is that you don’t need to worry about compatibility issues – you set up a particular set of software apps in such a way so as to be compatible with a particular set of hardware elements. The outcome is something much more stable and reliable, since there are less potential risks of failure. We’ve built our cloud hosting platform atop tried and tested hardware parts in addition to a strongly tweaked version of SELinux in order to create a truly secure and safe environment for your own personal sites.
That’s the reason why, with all our Linux cloud website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to supply a first–class hosting service, you can barely trust the default network configuration in a datacenter. We have set up our own custom internal network to ensure a faster–than–light connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you opt for: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash on the line, you can’t feel truly safe. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel pleased with our web hosting service or if you have to use a more robust web hosting solution, such as a VPS or even a dedicated hosting – you’ll receive a full refund, without hidden costs or reimbursement taxes.
24/7 Technical Support
When you own a web hosting company, your tech support engineers are extremely important. That is why we’ve attentively selected a highly skillful group of technicians, each with many years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer service questions are replied to in under an hour and our average response time is less than twenty minutes!