Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support without delay is our top priority, so that we support each Linux cloud website hosting plan with a 1–hour ticket reaction warranty. Once you send a ticket or send us a message, our client support staff will do all they could do to offer the most appropriate remedy for your situation and to offer you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any query you have got relating to our services. Now we have techs on duty everyday to provide you with help and support at any time when necessary. Feel free to use the ticketing system or send us an email any time, or pick–up the phone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a complete education base into the Control Panel to help you to acquire practical step–by–step recommendations any time. Each section of the Control Panel possesses its own contextual help area presenting a list of how–to content articles. We have also organized training videos to provide you with a better idea of the best way to complete any given activity.