Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you will find an exhaustive Help Center section offering multiple articles and regularly asked questions. They are contributed by our support team of capable technicians. Just type in your question and our clever system will give you the most appropriate answer.

  • Top quality support service

  • Video Tutorials

  • If you want to watch how an action is fulfilled or how an issue is sorted out, instead of just reading about it, then check out our compilation of educational video tutorials. They address a lot of different topics and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer service and come with a sixty–minute response time guarantee. Our experienced technical support engineers will be online for you around the clock and will resolve any issue that you may possibly have within maximum 60 minutes after the ticket submission. In most instances, an answer will be provided to you in less than twenty minutes.