Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Our customer help and support Dept is working day and night to reply to all of your assistance needs. Each ticket you post to us shall be answered within up to 60 minutes. If your problem calls for the help of one of our administrators, we will forward the ticket to the person in charge and will inform you that the issue is under control.

  • Top quality support service

  • Top–class Technical Assist Service

  • We offer you 24x7x365 customer help through a ultra–fast ticketing application incorporated into your Control Panel. You can easily write to us anytime about any of the software packages that come installed in advance on your virtual server, such as the selected Linux distribution, the server management panel and our in–house created Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Hosting Control Panel that is available completely free with your VPS offers you an internal articles base. There’s a collection of exhaustive how–to articles and reviews and a number of step by step video lessons that demonstrate all the standard website supervision responsibilities. You can gain access to them by simply clicking the Help or Video keys in the top right corner of each Control Panel section.